Attend meetings and communicate with vendors in order to evaluate appropriate supplier selection and issue requests for proposals (RFP) or requests for information (RFI)
Provide administrative support to the Strategic Sourcing Director, including review of W-9 forms and certificates of insurance, scheduling meetings, and managing the travel system to ensure efficient office operations
Utilize data to create comprehensive Excel reports and share with leadership to present at board meetings
Assembled and organized multiple types of data into reports that help decide major decisions within the organization
Concord Group Insurance Companies
Intern June 2016 – August 2016
Completed a rotational program to learn the functions of the claims, underwriting, marketing, and customer service departments and the interaction of these departments across business units
Created a process using Excel to record and retain important client data to assist the claims department to convert 2,000 paper files to electronic format; witnessed DMV court office meetings determining fault for traffic violations
Supported the underwriting department to write two policies and re-evaluated policies of current policy holders to determine flaws and ensure insurance standards were met
Assisted the marketing department with promotional flyers while understanding how agencies marketed to providers
Managed multiple calls daily, answered questions, and redirected calls to proper departments to ensure quality service
Brownell Insurance
Intern October 2014 – May 2016
Reviewed policies for accuracy, scanned documents, and filed new insurance policies efficiently, resulting in the precise filing of 300+ policies and reducing documentation backlog in three months
Provided administrative support and communicated professionally with customers over the phone and in-person
Broderick Desjardins